Shipping & returns

We ship ground to the lower 48 states. $8.50 for up to 3 bottles; $5 for each additional bottle. Most orders ship within 1–3 business days.

Add a hat to an order with anything else in it and shipping is free. The hat on its own ships at the rate above.

We can't ship full-size bottles to Hawaii, Alaska, Puerto Rico, U.S. territories, military APO/FPO/DPO addresses, or international addresses through the website. Air-freight rules on flammable liquids make it case-by-case. If you're outside the lower 48 and want a bottle, email hello@drydownboutique.com and we'll quote you directly.

All sales are final. Fragrance is a personal, hygienic product, and once a bottle has left the shop we can't resell it, even unopened, with the same confidence we owe the next customer.

If you're not sure about a scent, samples are the right move. Stop by the shop and we'll help you find one. If you bought something and you think we got it wrong, email hello@drydownboutique.com. We read every message and we'd rather hear from you than have you walk away unhappy.

If your order arrives damaged, or tracking never shows delivery, that's between us and the carrier, not on you. Email a photo of the package and the bottle (or your order number, for a package that never arrived) to hello@drydownboutique.com within 14 days of delivery (or of the expected delivery date for a lost package), and we'll send a replacement at no charge or refund you in full, whichever you'd prefer.

Once the carrier confirms delivery to your address, responsibility for the package passes to you. If tracking shows delivered but you can't find the package, check with household members, neighbors, and any mail room first. Carriers sometimes scan a package before it physically arrives.

If it hasn't turned up within 48 hours, let us know: we'll open a trace with UPS and help however we can, but we can't replace or refund packages the carrier confirms as delivered. If package theft is a concern at your address, email hello@drydownboutique.com before ordering and we'll ship signature-required or to a UPS Access Point.

Workshop seats are for a live event. The perfumer's time and materials are committed the moment we confirm the date. If life gets in the way, we'll move your seat to a future session once, as long as you tell us at least 48 hours before the event; a rescheduled seat is final. Inside 48 hours, or if you don't show, the seat is forfeited, but you're always welcome to send someone in your place. Just email us their name, any time before the doors open.

Occasionally we have to cancel or reschedule a workshop: an instructor gets sick, enrollment doesn't reach the minimum, or something outside our control gets in the way. If that happens, we'll email you as soon as we know, and you choose: a full refund of your ticket, or a seat in a future session. Our responsibility for a canceled workshop is limited to the ticket price, so please keep that in mind when making travel plans.

If we missed anything, or anything doesn't feel right, tell us. hello@drydownboutique.com · 760-283-6108 · or stop by 565 Grand Ave, Carlsbad.