Shipping & returns

We ship ground to the lower 48 states. $8.50 flat for up to 3 bottles, plus $5 per bottle after that. Most orders ship within 1–3 business days.

We can't ship full-size bottles to Hawaii, Alaska, Puerto Rico, U.S. territories, or international addresses through the website — air-freight rules on flammable liquids make it case-by-case. If you're outside the lower 48 and want a bottle, email [email protected] and we'll quote you directly.

All sales are final. Fragrance is a personal, hygienic product, and once a bottle has left the shop we can't resell it — even unopened — with the same confidence we owe the next customer.

If you're not sure about a scent, samples are the right move — stop by the shop and we'll help you find one. If you bought something and you think we got it wrong, email [email protected] — we read every message and we'd rather hear from you than have you walk away unhappy.

If your order arrives damaged or never shows up, that's on us and the carrier — not on you. Email a photo of the package and the bottle to [email protected] within 7 days of delivery (or the expected delivery date for a lost package), and we'll send a replacement at no charge or refund you in full, whichever you'd prefer.

Workshop and event tickets follow the policy posted on each individual workshop or event page. As a general rule we're happy to move your seat to a future date if life gets in the way — reach out as early as you can so we can free up the spot for someone on the waitlist.

Anything we missed, or anything that doesn't feel right — tell us. [email protected] · 760-283-6108 · or stop by 565 Grand Ave, Carlsbad.